Gerry Reid -
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"Advanced Communication Skills Workshop"

Advanced Communication Skills
Workshop
A Workshop for Assuring Above Average Results from Your
Communication Efforts
Every interaction with another person involves
communicating. The results from any conversation or meeting are in direct proportion to
the quality of the communication process. With the skills learned in this course, you
become more able to competently express yourself and clearly understand others.
Ultimately, this means getting the most benefit from the thinking and actions of clients,
superiors, peers, subordinates, friends and family.
Through a sequence of multiple classroom exercises, the
participant learns and practices the process of effective human communication. An ongoing
scenario develops specific skills that build upon each other until the student achieves
natural and effective application. Accelerated adult learning principles designed into the
course assure significant skill transfer into the work environment.
Specific skills observed, studied, discussed and practiced
include:
- Experiencing the effect of past patterns on current and
future perception.
- Dealing with different perceptions and unique, individual
experiences.
- Understanding how people use seeing, hearing and feeling to
process information.
- Observing visual, verbal and visceral clues that reveal
internal thinking processes.
- Suspending normal patterns of thought to allow new thinking
processes to occur.
- Building, maintaining and enhancing rapport and respect with
communication partners.
- Aligning personal vision and mission with that of other
people and organizations.
- Setting goals and objectives to assure mutually beneficial
results.
- Selecting strategies for effective communication with
different personalities.
- Coping with normal human emotions invoked during change.
- Formulating powerful questions to build the quality of
information exchanged.
- Directing the communication process through inquiry and
verification events.
- Developing stories to enrich communication effectiveness and
understanding.
- Applying analogy, metaphor and simile to maintain attention
and interest.
- Using accelerated adult learning techniques to enhance
long-term memory.
Students completing this course leave with multiple new
communication and perception abilities. These skills empower them to be far above average
as communicators, educators, leaders, managers and mentors in all aspects of their
personal and professional lives.
This course is facilitated by its author, Gerry Reid.
Networking with other students and the author is encouraged. Gerry Reid distributes e-mail
updates on a weekly basis to all students wanting to receive them. Advanced training and
mentoring programs are available to graduates who wish to become instructors of this
course and its corresponding materials.
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